Lateral and Parallel thinking in Raji's blog

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Friday, September 23, 2005

Emails as voice mails - another thought

The idea is to develop a voice application that delivers e-mails as voice calls. The voice application converts text e-mail to voice. It doesn't end here, it will call the user on his mobile and inform the user that there is a mail in his inbox. The difference from conventional applications is that the user receives a call from the voice application. He does NOT have to download his email, he does NOT have to pay for the connection. Even to read a big e-mail, all that is required is a voice call to the user's mobile at standard call rates.

Working of the voice application

1) The user(say an employee of NOKIA) registers with the NOKIA mail server.

2) The voice application resides in the NOKIA mail server side.

3) Whenever a new mail is received, the voice application retrieves the employee's mobile number and will make a voice call to the mobile user (NOKIA employee) at standard voice call rate.

4) The NOKIA employee can do the following
a) Accept the call and listen to the mail message. The mail message will first read out the subject of the mail and will pop-up a message asking the user to choose if he wants to listen the complete mail or just the subject of the mail.

For security reasons, the employee will have to key in a password from his mobile before the message is read out.

b) Deny the voice call. Either because the employee is busy to take the voice call or he doesn't want the entire message to be read

c) The employee will have other options to customize, for e.g. a read message can be marked as unread so that he can re-read the message when he is available online and connected to NOKIA mail server.

NOKIA has already come up with an e-mail system comparable to the one in blackberry www.cnn.com/2005/TECH/ptech/09/13/nokia.email.reut/.
Good...But It would be great if the voice application (as explained above) would be attached to this service. This will take the e-mail system steps ahead of Blackberry and can penetrate easily to corporate offices....

Advantages:
1. Provide value add to employees around the world
2. Users don't have to pay for downloading the content. There can be a minimal subscription charge (to cover the voice call rate).
3. For low-end phones, that cannot handle huge data or formats like pdf etc, e-mail though voice is the answer. No other infrastructure is needed.

1 Comments:

  • At September 23, 2005 8:19 AM, Blogger Rajan said…

    Rmsil gets a lot of spam , all of the spam will also get converted to voicemail which will be way too irritating. Thats a problem that has to be tackled .

    Check out the reverse of this application where a voicemail is converted to text and sent as email or SMS.

    http://www.spinvox.com/

     

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